HOA Brands, the franchisor and operator of Hooters and hoots wings by Hooters, has won the inaugural Schoox Learning & Development Impact Award for outstanding achievements in learning and development. HOA Brands was one of 12 winners selected from over 3,000 customers by Schoox, a leading provider of learning and talent development software solutions, based on third-party-validated metrics highlighting accomplishments in learning and development, operational efficiency, cost reduction and Team Member engagement.
HOA Brands was recognized for designing and executing effective learning programs and strategies that delivered measurable positive outcomes for its organization. The company notably increased manager and Team Member retention through enhanced training initiatives and increased manager productivity by 5% due to streamlined learning activities.
“The secret to our company’s success has always been our people, and this award confirms the impact our learning and development team has had in fostering a culture of continuous growth and Team Member engagement while driving operational excellence and a Guest Obsessed Culture,” said Cole Plummer-Bastian, Senior Director of Learning & Culture at HOA Brands. “We will continue to equip our people with the skills and knowledge they need to thrive, both within HOA Brands and beyond the brand as they pursue their careers, ensuring that our restaurants remain a place where both Team Members and Guests feel happy.”
HOA Brands will be among Schoox Learning & Development Impact Award winners honored at Schoox’s “Light Up the Night” event on Tuesday, November 5, at The Neon Museum in Las Vegas, ahead of DevLearn 2024.
“It is clear that HOA Brands is dedicated to providing exceptional employee and guest experiences,” Schoox Co-Founder and Chief Customer Officer Costas Vasiliou said. "Through their comprehensive learning and development program, they're empowering team members with the training and knowledge necessary to exceed customer expectations and build lifelong skills to take with them throughout the course of their careers. We congratulate the HOA Brands team on this well-deserved recognition."
The company utilizes Schoox’s solutions, as learning and communication enablement tool, to provide consistent, effective and modernized training and communication experiences to frontline Team Members, while managing and tracking training activities across its franchise network, both domestically and internationally.